What are the requirements for pre-orders on Shopify?

Preorders are currently only available to merchants using Shopify Payments or Paypal Express. To sell products using preorders, you must comply with the laws of the jurisdiction of your business and your customers, the Shopify Terms of Service, the Shopify Acceptable Use Policy, and the Shopify Payments Terms of Service for the country where your business operates.

To use pre-orders on your store, review the following requirements and restrictions:

You must have a reasonable basis for saying that a product can be shipped within a certain time.
If no date is clearly specified, then you must have a reasonable belief that the product will ship within 30 days of purchase.
If you’re unable to ship within the promised time, then you must provide a revised shipment date and explain the customer’s right to cancel or obtain a refund.
Preorders aren't supported on stores with customized checkouts.
Customers can't purchase pre-orders by using the following accelerated checkouts: Shop Pay, Apple Pay, Google Pay, or Meta Pay.
Customers can't use local payment methods such as Klarna, mollie iDEAL, and Sofort to purchase pre-orders.
Preorder products are only supported on the Online Store and Custom Storefront sales channels.
You can set up multiple purchase options on a product, but customers can’t combine different purchase options on the same product in a single checkout. For example, customers can’t pre-order a subscription product. A t-shirt for pre-order can't also be purchased as a try-before-you-buy order.
Buy X get Y discounts aren't supported by pre-orders.

If an order has multiple products with different deferred payment due dates, then all of the order's deferred payments are due on the soonest due date. For example, if your customer places an order with a t-shirt that has a payment due date of June 3, and a book that has a payment due date of June 7, then both payment due dates are actually due on June 3.

Learn more in Shopify's pre-order guide.