Frequently Asked Questions
- What are the requirements for pre-orders on Shopify?
- What is the difference between Shopify pre-orders and back-orders?
- Does Early Bird support mixed carts?
- How does Early Bird handle deferred payments?
- How does Early Bird handle declined deferred payments?
- Why isn't Early Bird working on my theme?
- Can gift cards be used to purchase pre-orders on Shopify?
- Can I add discounts for back-orders?
- What happens with deferred payments if I pause an active pre-order campaign?
- How do I edit my Shopify Order Payment Receipt email to remind customers they're paying for the deferred remainder of their pre-order purchase?
- Why is my pre-order discount not showing on the home/catalog page?
- What happens if a customer purchases pre-order items with different deferred payment dates on Shopify?
- How do I set up pre-orders and enable partial payment options on Shopify?
- What happens if a customer purchases an in-stock item and a pre-order item with different fulfillment dates on Shopify?
- Why does clicking on the Buy Now button remove everything in my customer’s cart and only add the selected item?
- How do I capture the deferred balance of my Shopify customers' pre-order payments sooner?
- How do I export a list of my Shopify customers who have placed a pre-order?
- How do I edit my Shopify Order Confirmation email to remind customers they've purchased a pre-order item?
- How do I send a pre-order delayed email to my Shopify customers who have placed a pre-order?
- How do I export a list of my Shopify customers who have placed a back-order?