Frequently Asked Questions
- How do I edit my Shopify Order Payment Receipt email to remind customers they're paying for the deferred remainder of their pre-order purchase?
- Is it possible to split a Shopify mixed cart order into two, before capturing payment?
- How do I send a pre-order delayed email to my Shopify customers who have placed a pre-order?
- How can I offer pre-orders on Shopify in limited quantities?
- How do I set up pre-orders in one market and normal sales in another on Shopify?
- Why isn't Early Bird working on my theme?
- Is it possible to automatically split a Shopify order into two when a customer buys both in-stock and pre-order items?
- How do I export a list of my Shopify customers who have placed a back-order?
- How do I export a list of my Shopify customers who have placed a pre-order?
- How do I access my Shopify pre-order payments before fulfilling orders?
- Can I use Early Bird to sell Bundles as pre-orders on Shopify?
- Why don't Shopify discounts work on my pre-order or subscription products?
- How do I set up pre-orders and enable partial payment options on Shopify?
- Why is my pre-order discount not showing on the home/catalog page?
- How does Early Bird handle declined deferred payments?
- Does Early Bird support mixed carts?
- How do I stop Early Bird discounts combining with my Shopify discounts?
- Why does clicking on the Buy Now button remove everything in my customer’s cart and only add the selected item?
- Does Shopify Split Shipping work with back-orders?
- What happens if a customer purchases pre-order items with different deferred payment dates on Shopify?